FAQs

1. What is EliteTrend™?

EliteTrend™ is an online store dedicated to bringing you the latest trends in fashion, gadgets, home essentials, and more. We source high-quality products at unbeatable prices to make shopping easy and enjoyable.

2. How does EliteTrend™ work?

We partner with trusted global suppliers to bring you trendy and innovative products. When you place an order, our suppliers ship the items directly to you, ensuring fast and efficient delivery.

3. Where do you ship from?

We work with international suppliers and warehouses, so shipping times may vary depending on your location.

4. How long does shipping take?

• USA & Canada: 7-15 business days
• Europe: 7-20 business days
• Australia & New Zealand: 7-20 business days
• Rest of the world: 10-30 business days
  Please note that processing times may take 1-3 business days.

5. How can I track my order?

Once your order has been shipped, you’ll receive a confirmation email with a tracking number. You can track your order using our [Order Tracking Page].

6. What is your return and refund policy?

We offer a 30-day return policy on most items. If you’re not satisfied with your order, you can request a return or exchange. For more details, visit our [Refund & Return Policy] page.

7. What if I receive a damaged or incorrect item?

If you receive a defective or wrong item, please contact us within 48 hours of delivery with photos of the issue. We’ll resolve the matter as quickly as possible.

8. Can I cancel or change my order?

Orders can be modified or canceled within 24 hours of placing them. After this period, they are already being processed and cannot be changed.

9. What payment methods do you accept?

We accept all major credit cards (Visa, MasterCard, American Express), PayPal, and other secure payment methods.

10. How do I contact customer support?

You can reach out to us anytime via email at elitetrend2025@gmail.com or through our [Contact Us] page. Our team is happy to assist you!